![]() We tried to find another provider but ran into the same problems. “The service has been in place for a number of years and, as a result, Virgin Media decided it could no longer support the technology or the third-party contract the company had with the council to provide the service. This was an oversight on our part and we’d like to sincerely apologise for any anxiety caused. It’s a real shame this has happened with such poor communications."Ī Swindon Borough Council spokesman said: “We have enormous sympathy with our tenants because they should have been notified much earlier about the change to their cable TV service. I’ve spoken to Virgin but my friend doesn’t need broadband, she just needs television, and to get that she’d need an expensive aerial in the roof, which will cost £200. He said: “The television was on all day every day and she’s now distressed because she doesn’t have it. ![]() But there is no such luck for the elderly woman with learning difficulties Anton Knapman and his wife help and care for. Mr Butler said that he is able to get television with BT when a new box is delivered as he has broadband with them.
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